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Reinstatement of Maintenance and Support

If Maintenance and Support lapses or was not originally purchased with a program license, a reinstatement fee will be assessed. The reinstatement fee is computed as follows: (a) if Maintenance and Support lapsed, then the reinstatement fee is 90% of the annual Maintenance and Support fee you paid for the relevant program; (b) if you never acquired Maintenance and Support for the relevant programs, then the reinstatement fee is 100% of the annual Maintenance and Support fee. The reinstatement fee in (a) shall be prorated from the date Maintenance and Support is ordered back to the date Maintenance and Support lapsed. The reinstatement fee in (b) shall be prorated back to the original program license order date.

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